Terms and conditions

Our offers are non-binding!

Bank detail:

Account holder: Monika Müller
Raiffeisenbank: Kaprun
IBAN: AT22 3501 2000 0101 0693
BIC: RVSAAT2S012

Cancellation policy:

Cancellation* is free up to 45 days before arrival.
44 - 21 days before arrival we charge 50% of the agreed services,
20 - 7 days before arrival we charge 70% of the agreed services,
6 - 1 days before arrival we charge 90% of the agreed services,
thereafter or in case of early departure and no-show (no show) 100% of the agreed services.
*Only a processing fee of 20,00 Euro per room will be charged. The fees for a possible repayment of the deposit are charged to the guest. Cancellations must always be written.
The right of revocation according to § 18 Abs. 1 Z. 10 FAGG does not apply. In case of cancellation we recommend the cancellation of a travel insurance.

Deposit:

We fix / guarantee a reservation with receipt of a prepayment. This is dependent on the current status of the cancellation period, but is at least 50% of the total amount. The balance is to be paid in cash upon arrival. Card payment is not possible.

Dogs:

They are always welcome. Please login! The price per dog / night is 5.00 Euro (without food) - Please do not forget a blanket or a basket. If the dog is left in bed, an additional cleaning fee of 15,00 Euro is due.

Arrival and departure:

SYou can move into your room from 15:00 on the day of arrival. On the day of departure you have leave the room until 10:00 o'clock. Since we have no reception as in a hotel, we ask you to give us an approximate arrival time. Arrivals after 18:00 are only possible by prior arrangement.

Parking place

For damages of any kind at the rented and own parking lot is not liable.

Smoking & vaping

s forbidden in the house. Of course, you have the option on the balcony.

Events

Seasonal and weather-related changes or cancellations of events are possible. Your participation in such events is at your own risk.